slothailandPrivacy Policy
This page describes what we collect when you use slothailand and how we keep that data protected. We at slothailand are committed to transparency about our data practices. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place markets on football, badminton, MotoGP, or our live-dealer tables, we collect information necessary to verify your identity, process payments, and deliver our service in compliance with applicable law.
Our services are available only where local law permits. Users are responsible for verifying that their access and use comply with their own jurisdiction's regulations. This privacy notice applies only to data collection on our platform and does not cover third-party payment processors, banks, or service providers over which we have no control.
What we collect on slothailand
We collect personal data in several categories. Account registration requires your email address, phone number, full legal name, and date of birth. We ask for this information to set up your login credentials and verify your age and identity before allowing deposits or withdrawals.
When you fund your account, we record the payment method you chose — whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer via mobile banking, local payment, online payment, or e-wallet. We store your transaction history, including deposit amounts, times, and any fees charged. We do not store full card numbers or bank account details; these are handled by our payment processors.
For account verification, we may ask you to upload identity documents — a national ID card, passport, or driver's licence — and proof of address such as a recent utility bill or bank statement. These files are encrypted and stored on secure servers. We use this information only to comply with anti-money-laundering and know-your-customer requirements.
We also collect behavioural data. When you log in from your Android phone, browser on iOS, or desktop, we record your IP address, device type, and approximate location (country and city level — we do not track street-level position). We log your activity on slothailand: which markets you view, how long you stay on each game, and whether you place stakes on football fixtures in Liga 1 or international tournaments, live blackjack or roulette tables, or esports markets like Mobile Legends or Free Fire.
How we use your data on slothailand
We use your data for five main purposes. First, account administration: we verify your identity, create your login, reset passwords, and manage your account settings. Second, payment processing: we share deposit and withdrawal instructions with our payment partners and banks to complete transactions. Third, regulatory compliance: we screen your account against sanctions lists and maintain records to satisfy anti-money-laundering and tax reporting laws in jurisdictions where we operate.
Fourth, service improvement: we analyse aggregate behaviour patterns — for example, which payment method is most popular in Jakarta or Surabaya, or how many users access slothailand during Idul Fitri or Nyepi — to improve our app, website performance, and payment options. We do not use individual behaviour to target you with ads or sell your data to marketers. Fifth, fraud and security: we monitor for unusual account activity, multiple failed login attempts, or sudden changes in location or payment method, to protect your account and prevent unauthorised withdrawals.
Third-party processors and data sharing
Our servers and databases sit on cloud infrastructure in multiple regions, some outside Indonesia. Your data may be processed by hosting providers, payment gateways, and customer-support platforms, all of which we bind to strict confidentiality agreements. We do not sell, rent, or share your personal data with advertisers, data brokers, or third-party marketers.
We may disclose your data if required by law — for example, if a court order, subpoena, or government agency requests information. We will notify you of such a request unless doing so is prohibited by law. We may also share anonymised or aggregated data (e.g. "slothailand processed 50,000 Liga 1 stakes last week") with researchers or business partners, but this cannot identify you.
Your rights regarding your data
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. You can request a copy of all data we hold about you on slothailand. You can ask us to update incorrect information. You can request deletion of your account and associated data, though we may retain transaction records as required by law. To exercise these rights, contact our support team; we aim to respond within 10 business days.
You can also opt out of non-essential communications — for example, promotional emails about new football tournaments or live-dealer promotions — while keeping your core account operational. You cannot opt out of account verification or payment processing, as these are necessary to deliver our service.
Cookies and tracking on slothailand
Our website and app use cookies and similar tracking technologies to keep you logged in and remember your preferences. Session cookies expire when you close your browser. Persistent cookies remain for up to one year. We use these to enhance your experience — for example, remembering your preferred language or the last market you viewed on slothailand.
We do not use cookies to track you across other websites or to build advertising profiles. We do not share cookie data with third-party advertisers. You can disable cookies in your browser settings, though this may limit functionality on slothailand.
Security measures
We encrypt all data in transit using TLS (Transport Layer Security). Your passwords are hashed and salted; we do not store them in plain text. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration testing. However, no system is non-specific info secure. If you believe your slothailand account has been compromised, change your password immediately and contact us.
Contact slothailand
If you have questions about our privacy practices or wish to exercise your data rights, contact our support team. We respond to privacy requests within 10 business days. You can also lodge a complaint with your local data-protection authority if you believe we have violated your privacy rights.
This privacy policy is effective as of the date posted and may be updated from time to time. We will notify you of material changes via email or by posting a notice on slothailand. Your continued use of our platform after any update constitutes your acceptance of the revised policy.